Ops Care · monthly

We stay after launch, and keep it working.

We watch it, fix it, make small changes, re-check it when your tools or the AI change, and report the hours saved.

Book a free 30-minute call

Working in 21 days from access, or your build fee back. Half paid only when it works. Full terms

The problem

What happens to automation nobody owns.

A tool updates its settings, and a connection quietly stops.
The AI model changes, and its answers start to drift.
Small changes pile up because nobody has time to make them.
Nobody can say how many hours it actually saves.

Ops Care

What's included every month.

Watching and fixing

Everything we built is watched for failures, and when something breaks, we're the ones who fix it.

Small changes

A new field, an extra step, a process that changed. Small changes are part of the month.

Re-checks when things change

When your tools or the AI change, we check that everything still connects and the AI is still accurate.

A monthly report

The hours saved, what we fixed and what changed, in plain English.

Timeline

What a month looks like.

Every day
Everything we built is watched for failures.
When something breaks
A reply within 4 business hours and a fix within 1 business day.
When tools or AI change
We re-check the connections and the AI's accuracy.
End of the month
A report of the hours saved, the fixes and the changes.

Our promise

A reply within 4 business hours and a fix within 1 business day, or that month is half price.

Read the full terms

Fit

Who it's for, and who it isn't.

A good fit

US service businesses with 20 to 100 staff
Five or more paid tools, and people moving data between them by hand
You've paid for software help before

Not a fit

Businesses that run everything on one all-in-one industry software
AI that decides who gets hired, a loan, housing or insurance
Automated texts or calls to consumers

Businesses

AI automation we buildfor service businesses.

Each one starts in tools a service business already pays for and adds only what's missing.

Enquiry-to-CRM automation
Website formGmailHubSpotSlack
1Enquiry arrivesFrom the website form or straight into the shared inbox.
2AI reads itPulls out the company, contact, service asked about and how soon they need it.
3CRM updatedMatches an existing contact or creates one, and logs the enquiry against it.
4Owner assignedRouted by service and region, with a Slack message to that person.
5Reply draftedA first reply waits in Gmail for the owner to edit and send.
AI automation · Sales inbox
4Tools connected
Every enquiry filed, assigned and answered in draft.
AI reads each enquiry from the form or the shared inbox, files it in the CRM, routes it to the right person and drafts a first reply for them to send.
How the enquiry-to-CRM automation works
Payment matching automation
Bank feedQuickBooksClickUpGmail
1Payment landsPicked up from the bank feed as soon as it clears.
2Matched to invoicesCompared with open invoices by amount, reference and client name.
3Clear matches closedMarked paid in QuickBooks, and the ClickUp project shows the client is up to date.
4Unclear ones queuedPart-payments and odd references go to a review list with the AI's best guess and why.
5Reminders draftedOverdue invoices get a polite reminder drafted for the accounts team.
AI automation · Finance
4Tools connected
Payments matched to invoices, with only the odd ones left for a person.
Bank payments are matched to open invoices as they clear. Clear matches close themselves, and the odd ones go to a short review list with the AI's best guess.
How the payment matching automation works
Client onboarding automation
HubSpotAsanaGoogle DriveQuickBooksSlack
1Deal marked wonThe trigger is the stage change sales already makes in HubSpot.
2Project set upAn Asana project from the right template, with the team and dates filled in.
3Files and accessA client folder in Google Drive, shared with the right people only.
4Billing readyThe customer and first invoice created in QuickBooks as a draft.
5Team toldA Slack channel opened with the deal notes, so nobody asks sales again.
AI automation · Operations
5Tools set up
One deal marked won, and five tools are ready for the client.
When a deal is marked won, the project, the shared folder, the first invoice and the team channel are all set up from the deal record, with nothing retyped.
How the client onboarding automation works

All service-business case studies

The team

Who you'll work with.

Senior people scope, build and look after every project. The people you meet on the first call are the people who answer when something needs fixing.

Muhammad Furqan Abid

Founder

Leads engineering on every build: the scope, the architecture, and how the AI parts behave once real people use them. Six years building software.

Muhammad Zaid Ashfaq

Managing Director

Runs delivery and care. He keeps each build on its 21 days, and he's the person you talk to when something needs a decision, during the build and after it.

How we handle your accounts and data

FAQ

Ops Care, answered plainly.

See every question

We keep it running. With Ops Care we watch it, fix it, make small changes, re-check it when your tools or the AI change, and report the hours saved. You get a reply within 4 business hours and a fix within 1 business day, or that month is half price.

You do, from day one. We build in accounts you own, the code lives in your repository, and the keys are yours. If we stop working together, nothing has to be moved or bought back.

We sign an NDA before we see anything. We work in your accounts with access you give us, and that access is removed when the work ends. Our security page has the details.

US hours. We're a senior-led team, and the people who build your system are the people you talk to.

More ai automation