How we work
Fixed price first. Working in 21 days. Kept running after.
The same way of working for service businesses and startups. Every step ends with something you can use, and every step has a promise attached.
Working in 21 days from access, or your build fee back. Half paid only when it works. Full terms
Principles
Four rules we don't bend.
We use what you already have
Most teams already pay for tools that can do more than they're used for. We use that first, so you don't pay for what you already have.
We build only what's missing
Where something genuinely doesn't exist, we build it in production code, not a tangle of no-code steps nobody can maintain.
We stay after launch
We watch it, fix it and keep it working. The people who built it are the people who answer when it needs attention.
Senior-led, on US hours
Senior people scope and lead every build, and we work US hours, so questions get answered the same day.
For service businesses
Free call, Ops Map, 21-Day Build, Ops Care.
- 0130 minutes
Free call
We look at one problem and tell you honestly whether it's worth fixing.
Our promise: No pitch if it isn't worth it.
- 025 days
Ops Map
A map of your tools and manual work, the hours lost, what your current tools can already do, and a fixed price for the build.
More about Ops MapOur promise: If your team doesn't agree we found 20+ hours a week, or within 7 days you feel it wasn't worth it, you get your money back and keep the plan.
- 0321 days from access
21-Day Build
We build only what's missing: connections, AI agents and dashboards. It runs next to the old way until it works.
More about 21-Day BuildOur promise: Working in 21 days from when we get access, or the build fee back. Half is paid only when it works.
- 04Monthly
Ops Care
We watch it, fix it, make small changes, re-check it when your tools or the AI change, and report the hours saved.
More about Ops CareOur promise: A reply within 4 business hours and a fix within 1 business day, or that month is half price.
For startups
Free call, scoping session, 21-Day Build, monthly care.
- 0130 minutes
Free call
We talk through what you need built and tell you honestly whether we're the right team for it.
Our promise: No pitch if it isn't worth it.
- 02A short session
Scoping session
We agree exactly what the first working version does, and it ends in a fixed price.
Our promise: A fixed price before any build starts.
- 0321 days from access
21-Day Build
Your AI feature or first version, built in production code from front end to back end.
More about 21-Day BuildOur promise: A first working version in 21 days from access, or your build fee back. Half paid only when it works.
- 04Monthly
Monthly care
We watch it, fix it and keep it working as real users arrive and the AI models change.
Our promise: We stay responsible after launch.
What we do about it
Hiring someone unproven
We show you a working demo, and half the build is paid only when it works.
Cost or scope running away
You get a fixed price before anything is built.
Security
Your accounts, your keys, a signed NDA, and our access removed when the work ends.
Getting locked in
You own every account and every line of code from day one.
AI getting it wrong
A person checks it until it's accurate.
Breaking what already works
The new system runs next to the old one until it works.
Included
What every client gets.
You own everything
Every account, key and line of code is yours from day one. Nothing is locked inside our accounts.
A person checks the AI
Anything the AI does for your customers or your money is checked by a person until it's accurate.
Signed NDA from day one
We sign an NDA before we see anything, and basic security is in place from the first day of work.
We don't build AI that decides who gets hired, a loan, housing or insurance, and we don't build automated texts or calls to consumers.
We look at one problem with you for 30 minutes and tell you honestly whether it's worth fixing. If it isn't, we say so, and there's no pitch.
It depends on the job, so we don't quote a number before we've seen it. For businesses, the Ops Map ends in a fixed price for the build. For startups, the scoping session does. Either way you know the price before any build starts.
The 21 days start on the day we have the access we agreed we need: logins, API keys, repositories and so on. If what we agreed isn't working 21 days after we get access, you get the build fee back. The full conditions are on our guarantee page.
The build fee is split in two. The second half is only paid once the build does what we agreed it would do.
We keep it running. After launch we watch it, fix it and keep it working as your tools, your users and the AI change. For service businesses, Ops Care adds a reply within 4 business hours and a fix within 1 business day, or that month is half price.
US hours. We're a senior-led team, and the people who build your system are the people you talk to.
We sign an NDA before we see anything. We work in your accounts with access you give us, and that access is removed when the work ends. Our security page has the details.
Working in 21 days from access, or your build fee back. Half paid only when it works. Full terms
Book a free 30-minute call